Privacy Policy

Tassmatt Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.tassmatt.com.

1. Who We Are
   This website is operated by Tassmatt Limited, a company registered in Kenya. We sell food and beverage processing equipment, including milk ATMs and water purification systems.

2. Information We Collect
   We collect personal information when you interact with our website, place an order, or contact us. This includes:
   • Full name
   • Phone number
   • Email address
   • Delivery address
   • Billing details
   • Order and transaction history
   • IP address and browser information

We do not knowingly collect data from children under the age of 18.

3. How We Collect Information
   We collect information through:
   • Online order forms
   • Contact forms
   • Email and phone communication
   • Cookies and similar tracking technologies

4. How We Use Your Information
   We use your information to:
   • Process and deliver orders
   • Communicate order status and support
   • Issue invoices and receipts
   • Improve our website and services
   • Comply with legal and regulatory obligations
   • Prevent fraud and unauthorized transactions

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies
   Our website uses cookies to enhance user experience, analyze traffic, and support marketing efforts. You can disable cookies through your browser settings, though some website features may not function properly.

6. Payment Information
   Payments are processed through secure third party payment providers. Tassmatt Limited does not store your debit or credit card details on its servers.

7. Sharing of Information
   We may share your information only when necessary with:
   • Delivery and logistics partners
   • Payment processors
   • Legal or regulatory authorities when required by law

All third parties are required to handle your data responsibly and securely.

8. Data Storage and Security
   We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. While we strive to protect your data, no online transmission is completely secure.

9. Data Retention
   We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, including tax and accounting obligations.

10. Your Rights
    You have the right to:
    • Request access to your personal data
    • Request correction of inaccurate information
    • Request deletion of your data where legally applicable
    • Withdraw consent for marketing communications

Requests can be made using the contact details below.

11. Marketing Communications
    With your consent, we may send you updates, promotions, or product information. You can opt out at any time by contacting us or using the unsubscribe option where provided.

12. Third Party Links
    Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately upon publication.

14. Governing Law
    This Privacy Policy is governed by the laws of the Republic of Kenya.

15. Contact Information
    If you have questions about this Privacy Policy or how we handle your data, contact us through:
    Website: www.tassmatt.com
    Phone: 0726410068
    Email: info@tassmatt.com
    Physical showroom: Spine Road, Off Kangundo Road Near Mama Lucy Kibaki Hospital