Buying a water purifier in Kenya is not enough. To ensure that you receive clean and safe drinking water, it is necessary to follow the right maintenance routine. This is the reason why it is necessary to clarify all your doubts related to the after sales services before buying a water purifier. TASSMATT, being a renowned name in the water purifier industry in Kenya, is known for its efficient after-sales services.
Whether you need to request for product servicing, get maintenance services, TASSMATT makes it easy to avail the after sales services without any hassles. If you are planning to buy a water purifier from TASSMATT and need information on the after-sales services, the blog will help you out. Read on to find out more about the after sales services provided by TASSMATT AGENCY LIMITED or by Contacting 0726410068.
How to Check the Warranty and Service of Water Purifier Machine In Kenya?
This is another important information that you need to know before buying a water purifier. All the water purifier from TASSMATT, come with a warranty period of 1 year from the date of installation. In addition, TASSMATT also provides free service of 3 years for all the RO water purifiers machines in Kenya. During the warranty period, TASSMATT and the authorized service providers replace and repair any part of the water purifiers with faulty material or manufacturing defect. To find out more about the warranty and service call 0726410068
What do I need to know about the Annual Maintenance Contract
of Water Purifier Machine In Kenya?
An annual maintenance contract is a smart way to maintain your water purifier and keep in a good working condition. The rate of the annual contract varies for all the models. In addition, all electrical parts such as the pump, adaptor, UV lamp as well as the mechanical parts will be repaired and replace free of cost. The consumables which have a specific life and depend on the quality of raw water will be charged extra for replacement.
Are Spare Parts Easily Available for Water Purifier Machine In Kenya?
Spare parts is another important factor that you need to consider when buying a water purifier. When it comes to the water purifiers from TASSMATT, it is advisable to avoid buying spare parts from any local stores. You can easily place a service request and the technician will provide the necessary spare parts. To ensure that you are completely sure about the price of the spare parts, we have also uploaded a list of the spare parts on our official website.
What are the Charges of Technician Visit?
The charges of technician visit are also an important factor to consider when buying a water purifier in Kenya. The technician visit charges vary for the different water purifiers from TASSMATT. To make it convenient for the customers, our website has the complete list of labor charges. In addition to these, if you live in the outskirts of the city, you need to pay additional travel charges for the technician visit.
The Bottom Line on Water Purification Machines In Kenya
Hassle-free after sales services ensure that your water purifier functions smoothly without any glitch. Asking these essential questions before buying a water purifier can help choose a brand that will give you peace of mind. To find out more about the after sales services of TASSMATT.